Improving efficiency can be a game of inches. There are lots of ways to do it, and none are likely to result in dramatic gains. But if done together, they can amount to a tremendous increase in revenue.

Catapult is Decision Digital’s 2-day workshop that covers in detail the processes, methodologies, and actions we’ve uncovered to ensure you get the most out of Tigerpaw and help you drive revenue growth.

This practical examination of workflows, diagrams, and procedures gives you the know-how to develop an effective price book, manage contract revenue, automate marketing, and how to measure and leverage yourself to increase profits.


  • Price Book optimization
  • Managing Revenue with Contracts
  • Business Development – The Pursuit Process
  • The Art of Invoicing – How to Get Paid
  • Email Magic with Tigerpaw
  • Automation and Profiling
  • Measuring and Leveraging Yourself Utilizing the Matrix

Each topic is covered in depth using real-world examples. This is not Tigerpaw Academy. This is an intensive 2-day crash-course on how to rethink your business processes, embrace improvement, and evolve your business to the next level using the tools you already have in place.

Join us at our next Catapult session and learn how to make the most of Tigerpaw and the most of your business.

Dates: October 23 & 24, 2018

Place: Marriott Atlanta Buckhead – 3405 Lenox Rd NE, Atlanta, GA 30326

Time: 8:30-4:30 both days

Cost: $1,100.00/person

Breakfast, lunch and snacks all day each day
Networking/cocktail reception – 10/23 @ 5:30pm

Topics for this session include:
  • Onboarding Your Customers
  • Service Orders First!
  • Service Order Automation
  • SLA and Response Resolution
  • Using Tasks to Drive Action
  • The Art of Time Entry
  • Effective Schedule Management


100% of the people surveyed would recommend CATAPULT to a friend or colleague.

What our attendees have to say: 

Hearing real-world business cases surrounding the use of Tigerpaw 4/25/2018 10:32 AM

Gaining new perspective on business processes and how to use Tigerpaw more effectively to improve our operation. 4/21/2018 9:05 AM

The tips and tricks that Rick thinks are normal but are very helpful (example being how New/Open/Thresholds actually work) 4/21/2018 8:37 AM

Being able to ask real-world questions and be able to workshop the answers as a group 4/20/2018 10:54 AM

Everything! Rick is an awesome speaker. The interactive part might have been there most helpful. 4/19/2018 7:05 AM

Learning the tricks. Meeting other like-minded people. 4/21/2018 10:15 AM