CATAPULT brings real MSP operator experience to ConnectWise consulting. We help MSPs, MSSPs, Voice, Security, and M&A organizations design stronger processes, implement automation, and gain the visibility needed to turn ConnectWise into the operating system of their business.
Where Are You On Your Journey?
ARRIVING
New to ConnectWise and drowning in data chaos? Don’t worry—we’ll extract, clean, and import it like data-wrangling wizards!
MERGING
You're merging companies and your data is a mismatched jigsaw puzzle. We'll help you combine data from two or more companies into one.
OPERATING
You're soaring with ConnectWise but your processes are stuck in traffic. We can speed things up with methodologies that work!
AUTOMATING
Everything doesn't need to be done by a human any longer. Let’s automate those repetitive tasks and free you up for bigger things.
Methodologies
Over 40 proven methods that produce measurable results
Process Flows
Detailed process flows ready to share and use
Programming
The right settings in the right places
Metrics
Real-time dashboards keep
you in the know
Tips & Tricks
Leverage the hidden powers
of the platforms
The Framework
The operating system for your ConnectWise practice.
CATAPULT OS is our holistic approach to optimizing operations and integration with ConnectWise — bringing together the proven methods, process flows, programming, metrics, and automation that make the whole platform work as one.
The result is a ConnectWise environment that runs cleaner, scales without chaos, and stops leaking time and margin.
WHAT WE Do
Where we drive real, measurable impact.
Sales
Build a scalable, repeatable sales engine with clear visibility from lead to close — so growth doesn't depend on guesswork.
Quote & SOW
Create structured, accurate quotes and scopes that protect margin, set clear expectations, and flow directly into delivery.
Project Management
Run projects with precision — time-tracked, templated, and fully aligned with your team and client outcomes.
Service Delivery
Streamline how work moves — build dispatch logic, enforce SLAs, and deliver faster with less noise and more accountability.
Application Platforms
Unify your tools. Make ConnectWise work seamlessly with your ecosystem — no more silos, duplications, or disconnected workflows.
AI Automation
Go beyond duct-taped triggers. Architect intelligent, stable automations that save time, reduce rework, and drive scale.
From Insight to Action
Once you know what's wrong, here's how we fix it.
CATAPULT NOW
On-demand, subscription-based access to senior engineers who resolve issues, streamline tasks, and enhance automation — a reliable, always-ready operations team.
Explore CATAPULT NOWFlexible Consulting
Block-time consulting on your terms — use hours to LIFT your operations through strategy, optimization, training, or hands-on fixes that drive meaningful results.
Contact us to get startedCATAPULT Live
A two-day annual workshop that transforms your tech firm fast — hands-on with proven ConnectWise processes, workflows, and automation designed to elevate your business.
Explore CATAPULT LiveWhy MSPs Work With Us
Trusted by MSPs who run on ConnectWise.
Other options worth considering
Wherever you are, there's a next step.
Merging & Migrating Data
AI-fueled PSA migration and integration for merging and transitioning MSPs — moving your data seamlessly, aligned, and secure from day one.
Explore SMARTshiftRefining & Archiving Data
SMARTchive turns your historical PSA data into a sleek, searchable archive — instantly accessible whenever you need it, with no legacy licenses required.
Explore SMARTchiveAutomation & Workflow
Leverage automation solutions built on AI and smart design to scale your MSP and grow output without the added burden of scaling headcount.
Explore Automation & WorkflowAlone we're compelling. Together we're formidable.
IT should be exceptional...
not acceptable.
Let's make sure yours is.
For Businesses
If your team is fighting recurring downtime, configuration drift, or patchwork security, we engineer clean, enterprise-grade infrastructure to stabilize your operations.
For MSPs & MSSPs
If you are battling ConnectWise bottlenecks, messy data migrations, or manual workflow backlogs, we provide platform-level expertise to optimize your delivery.