IT Optimized. AI Amplified.
Strategy Clarified.

Guided by experience. Powered by technology.
Focused on outcomes that matter.

 

February 8–11, Richard joins the ECS 2026 speaker lineup as a session speaker, sharing practical insights on operational excellence and MSP performance, with actionable strategies attendees can apply to improve efficiency, accountability, and long‑term growth.

Real Results You Can Measure

customer-service

Accelerate timelines with managed IT services and strategic planning that eliminate bottlenecks.

 

website

Continuity with cyber‑first strategy, proactive monitoring, and advanced threat defense.

 

computer

Practical knowledge, processes, and automations that elevate ConnectWise powered companies.

 

problem-solve (1)

Use AI to turn data into insights, automate workflows, and uncover growth opportunities.

 

3d-setting

Transform your ITSM/PSA data merges and migrations into a smooth, guided journey.

 

tasks

We make M365 tools work the way they should - secure, optimized, effortless.

 

Solutions That Move You Forward

IT SOLUTIONS

Managed & Co-Managed IT

Simplify operations with flexible support options—full coverage or co-managed IT services that scale with your business.

Managed Cybersecurity

Go beyond basic defense with proactive cybersecurity services that adapt evolving threats.

Azure Cloud Services

Move confidently with our strategic Azure cloud experts for secure, optimized performance.

Microsoft 365 Services

Empower your team with a secure Microsoft 365 environment designed for collaboration without complexity.

Technology Review & Planning

Turn technology into a growth engine with strategic IT planning services that align with your business vision.

CONSULTING SOLUTIONS

Your ConnectWise Journey Starts Here

Expert guidance and resources for every stage of your ConnectWise journey.

Managed ConnectWise Support & Admin

Strategic support and administration to keep MSPs moving forward.

CATAPULT Live
Annual Workshop

Practical strategies and tools to sharpen your competitive edge.

Merging &
Migrating Data

Seamless data moves into ConnectWise without disruption or downtime.

Refining &
Archiving Data

Archive and access historical data while optimizing your active system.

Methodologies
& Processes

Proven frameworks that streamline operations and boost productivity.

Hyperautomation
& Workflow

Drive efficiency and performance with intelligent workflow automation.

AI SOLUTIONS

Your AI Journey
Starts Here

We help you explore what’s possible, bridging the gap between innovative ideas and real‑world solutions powered by AI.

Data Intelligence & Lakehouse Services

Unify fragmented data into a single, searchable foundation—enabling analytics, automation, and AI‑ready decision‑making.

Microsoft 365 & Azure Workflow Automation

Design reliable Microsoft 365 and Azure workflows that eliminate manual tasks and run seamlessly in the background.

ConnectWise AI Automations

Predictable, rules-based automations designed specifically for MSPs using ConnectWise PSA.

ConnectWise AI
Agents

Autonomous and semi-autonomous agents that observe, reason, and act inside your PSA.

The Decision Digital Difference

Proven Process

A proven framework that cuts complexity and speeds delivery—streamlined IT for leaders, optimized workflows for MSPs.

Deep Expertise

Decades of IT, AI, and ConnectWise expertise—engineered to work for your business or your service delivery model.

Guaranteed Outcomes

Zero‑downtime migrations. Proactive security. Clear guarantees and measurable results for businesses and MSPs

Human-Led Automation

We optimize processes and deploy AI‑driven automation that reduces dependency on manual human effort—freeing people to lead with intelligence and insight

Clarity & Precision

We translate complex technology into clear, actionable language—aligning systems and automation with your forward‑looking business strategy.

Atlanta-Based, U.S.-Supported Managed IT, Cybersecurity, Azure Cloud, AI, and ConnectWise Consulting — with Global Reach

Let's Talk

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