"So, I have this idea..."
Our story kicked off on September 15, 1997, in a suburban Atlanta basement with a 28.8K modem, a MindSpring account, and a dream—the same day Google.com was registered (coincidence? Maybe not!). But the real spark goes way back to 1979, when an Apple II Plus turned our founder Rick Harber into a tech-obsessed kid, coding for hours and raising a few eyebrows with his parents. That passion for innovation eventually fueled a vision to transform IT services, and Decision Digital was born.
Fast forward nearly 30 years, and we’ve grown from a basement startup into a powerhouse team of creative problem-solvers. We’ve had the privilege of working with an incredible mix of public, private, and global firms, all while proving that IT can be exceptional, not just acceptable. With a dash of strategy, a sprinkle of ingenuity, and a whole lot of practical intelligence, we’re here to turn challenges into wins and make IT as fun as it is functional.
Our Awards
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The WISE Awards by ConnectWise is an annual awards program to recognize ConnectWise partners as industry and community leaders. Recipients are chosen based on their creative use of ConnectWise products, services, and community to do extraordinary things for their customers and achieve their most ambitious vision of success .
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The WISE Awards by ConnectWise is an annual awards program to recognize ConnectWise partners as industry and community leaders. Recipients are chosen based on their creative use of ConnectWise products, services, and community to do extraordinary things for their customers and achieve their most ambitious vision of success.
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Awarded to exceptional industry leaders, based on their exceptional service offerings, dedication to customer satisfaction, and ability to adapt to evolving environments. Each MSP on this prestigious list has demonstrated remarkable capabilities in delivering top-tier services. From cutting-edge cybersecurity solutions to comprehensive cloud management, these MSPs are equipped to propel businesses into a future .
Our Culture
Culture isn't a poster on the wall. It's the way we show up — for each other, for our clients, and for the work.
Realized
We believe in knowing what to do — and doing it. No guesswork, no handoffs into the void. Just clear thinking and decisive action.
Through Tech
Empowering people with knowledge and technology — so every client we serve leaves more capable than when they found us.