What Is CATAPULT Live
A live, hands-on ConnectWise intensive.
CATAPULT Live is a two-day, in-person event built on the same methodologies behind our CATAPULT consulting practice — focused entirely on getting real, measurable results out of ConnectWise and the platforms around it.
It's deep learning, honest conversation, and hands-on work with people who do exactly what you do. You leave with tactics you can put to work the moment you're back at your desk.
The Experience
Not a conference. A working session.
Forget the trade-show floor. CATAPULT Live is two days of rolling up your sleeves with people who run ConnectWise for a living.
Taught by a Peer
The knowledge, processes, and automations come from someone who does exactly what you do, not a vendor reading a script. Every session is grounded in the reality of running an MSP, because we run one too.
Who's Teaching
The peer at the front of the room.
Rick doesn't consult on MSPs from the outside. He runs one. Every process, workflow, and automation taught at CATAPULT Live was built, broken, and rebuilt inside a real business with real clients and real deadlines, on the same ConnectWise instance your team logs into every day.
That's the whole point. You're not learning theory from someone who read the manual. You're learning what actually works from someone who had to make it work, then turned around and helped hundreds of other providers do the same.
What We Cover
Two days, across every corner of your business.
From the first quote to the final invoice, plus the automation that ties it all together.
Sales
Build a pipeline and a sales motion your ConnectWise instance actually supports.
Quote & SOW
Tighten quoting and scoping so deals move faster and cleaner.
Project Management
Run projects that stay on scope, on time, and on margin.
Service Delivery
Sharpen boards, workflows, and SLAs for a service desk that hums.
Application Platforms
Get the tools around ConnectWise working together instead of against you.
AI Automation
Put intelligent automation to work on the busywork that slows you down.
Who Should Attend
If any of this sounds familiar, you're in the right room.
Built for owner, C-level, director, and manager-level leaders at MSPs, TSPs, MSSPs, and technology providers running on ConnectWise. Tick the ones that hit home. A few is all it takes.
ConnectWise Isn't Reaching Its Potential
Manage/PSA, Sell/CPQ, and other platforms are in use, but nowhere near what they could do.
Automation Is Untapped
AI, automation, and robotic processes are underused, missing the chance to do more with fewer resources.
Processes Are Outdated
Internal workflows are sparse, outdated, or never reformulated after a migration.
The Data Can't Be Trusted
PSA data lacks consistency, so it's inaccurate, unreliable, and useless for real decisions.
Integrations Sit Unused
Connections with adjacent services and platforms have never been deployed or leveraged.
No Real-Time Insight
Live dashboards and metrics for informed, timely decisions simply aren't in play.
It Was Self-Implemented
ConnectWise was set up on the fly, on habits carried over from a previous platform.
Too Much Manual Effort
Human horsepower keeps getting thrown at problems that shouldn't need it.
What You'll Walk Away With
Leave smarter than when you came.
Fresh perspective, game-changing tactics, and a network of peers pushing the industry forward.
Clarity on Growth
A clearer view of where your business is headed and how to get there.
Automation Strategies
Proven ways to streamline operations and cut manual effort.
ConnectWise Mastery
Expert insight on getting real, measurable impact from your platform.
Industry Perspective
A deeper understanding of the shifting IT landscape.
Actionable Steps
Tactics you can implement the moment you're back at your desk.
A Stronger Network
Connections with peers who get exactly what you're dealing with.
Inside the Room
Two days, in the moment.
A look at past CATAPULT Live sessions. The work, the conversations, and the people who make it what it is.
Our Sponsors
Partners who show up to teach.
CATAPULT Live sponsors don't rent a booth and wait. They join the room, share what they know, and connect with attendees on a level bigger events can't offer.
The event, the people, the whole experience were fantastic. Every attendee and staff member we met was engaging, helpful, and genuinely great to be around.
CATAPULT Live allowed for genuine, in-depth conversations with MSPs without feeling rushed or sales-driven. It was easy to connect personally and understand their billing challenges, a big win for us.
Backed by leading channel partners
Sponsor CATAPULT Live 2027
Get in front of a focused room of decision-makers who run on ConnectWise. Partner with us to teach, not just exhibit.
Plan Your Visit
Two days in Atlanta, 2027.
Mark the year — exact dates land soon. Here's how to lock in your seat and plan the trip.
Save Your Seat
Space is intentionally limited to keep the two days hands-on. Get on the list and you'll get first access when registration opens.
Get on the ListWhere to Stay
Traveling in? CATAPULT Live is held in Atlanta — venue and recommended hotels will be shared with the 2027 dates.
Explore Atlanta HotelsQuestions
Everything you're wondering.
When exactly is CATAPULT Live 2027?
Dates are being finalized now. The fastest way to hear first is to get on the list. We announce dates and open registration to that group before anyone else.
Where is it held?
Atlanta, Georgia. The specific venue and recommended hotels will be shared alongside the 2027 dates.
Who should attend?
Manager, director, C-level, and owner-level leaders at any technology-driven business running on ConnectWise. MSPs, TSPs, MSSPs, and providers well beyond traditional IT.
What's the format?
A two-day, in-person working session. Hands-on learning and real-world scenarios worked through as a group, not a slide-deck conference with a trade-show floor.
Do I need to be a ConnectWise expert already?
No. CATAPULT Live meets you where you are, whether you're tightening a mature instance or still finding your footing after a migration.
How do I register?
Registration opens closer to the event. Join the list and you'll get the link the moment it goes live, before it's public.
Don't miss CATAPULT Live 2027.
The list hears everything first — dates, agenda, and registration, before they go public. One email, and you're in the loop.
CATAPULT - Keep Me Informed
Request to be added to our information email list and get more information