“Just a simple but sincere thank you – for so many things.
We initially reached out to you and the Decision Digital team back in Novemember 2015 - I just wish we had done it sooner. What a Journey it's been. Over the last 5+ years, you have helped us improve our business significantly through the implementation of your TAO concept – "a purposeful path of collaborative teaching and process development".
We drank from the firehose - from the Service Order first methodology; to improving our service delivery through the proper implementation of workflows; to managing and leveraging ourselves through the implementation and use of Trek and other productivity tools. One of the biggest benefits was that you provided us with the knowledge and direction – by showing us how and teaching us to, rather then just feeding us a solution.
You have become a trusted mentor and subject knowledge expert to many of us in the MTSP community - often times freely sharing your knowledge without expectation of anything in return.
Bottom line we're a better business, and I'm a better person, because of you and Decision Digital. Thank you. ” – Donald J. Bugos President, Communication System, Inc.
“ Decision Digital recognized early that bringing their clients to the cloud is the optimal way of working. In a time where companies are cost conscious and only want to pay for resources when they use them, the foresight Decision Digital had to migrate their clients to the cloud has paid off in a big way. If you are looking for a highly skilled, progressive, and technically astute managed services provider, look no further than Decision Digital. ” – Joseph Landes Chief Revenue Officer, Nerdio
“ If you want to work with an awesome team of professionals, you should be working with Decision Digital. Their team of engineers and customer support representatives have been responsive 24/7, knowledgeable and most eager to assist! They have help us with our network needs along with best practices that have helped our company move forward with many aspects of our business. Words cannot express how happy we are to be working with Decision Digital. ” – Cheryl Kassner CEO, Technolink of the Rockies
“ As an institutional financial advisory firm managing several billions in assets, having an IT consultan who we can rely on to guide us in the direction for future growth is essential. Decision Digital certainly fills this need with a host of experienced professionals who are forward thinking and proactive. The entire staff of techs are friendly and knowledgeable, but most importantly, solves our issues quickly and correctly. One of the things that really sets Decision Digital apart from other IT firms is that they truly understand our business, our regulations and work as a partner with us to accomplish best practices for all of our IT needs, including cybersecurity. I highly recommend Rick and his team. ” – Angela Karwoski Director of Operations
“ There are twelve letters in this webinar that are life changing - Sync-Drag-Drop. I had a user who is particularly frustrated with document management test out the concepts and they immediately saw how this could improve their process. I can't wait to roll it out as a tip tomorrow. ” – Nancy Sestak Coxe Curry & Associates
“ We (in every company) typically tend to complain about IT when things go wrong, but we should also take the time to recognize the good service. Actually, the attitude and politeness of all the employees that I have dealt with from Decision Digital has always been very good. ” – Mariano De Medina Business Manager, Vericor Power Systems
“ Thanks for everything, we are in a better place since working with you & look forward to reengaging to get to the next level in the future. If you are ever in need of a glowing reference don't hesitate to reach out! ” – Brian Fair President/CEO, TOPS
“ I also want to say thank you to you and your amazing team… Without you guys we wouldn't be where we are at now with TP and many of the mission critical items you guys helped us with. Again we at CIT can't thank you guys enough. ” – Shawn Begarowicz Technology/Service Manager, Complete Interactive
“ Rick and his company are highly respected among our members and the Decision Digital team has done wonders for our team and their utilization of PSA. Our members constantly praise the great work Decision Digital has done throughout TAG. We are lucky to have Rick as a friend and partner. ” – Brian Suerth President, Technology Assurance Group
“ Your continued help implementing PSA has really changed our business. ” – Peter Boon President, Electromedia
“ It's been a great partnership and I talk your praises every chance I get. ” – Mike Meldrum President, Complete Interactive Technologies
“ We have tremendous respect for you and your organization and the amazing things you continue to do for us. ” – Kelly Ethington Presiden, CTS Technology Solutions
“ We have peace of mind that comes from knowing there is a top-notch staff of experts ready to support us when the need arises. ” – Steve DiBatista HiFi House